2000 - 2001

Call Response Software was conceived in November 2000 when the owner of a 300 client TAS Call Center became discouraged with all prospective software providers since:

• The elite systems were TOO EXPENSIVE and not economical for a small to average sized Answering Service.
• All systems were TOO COMPLICATED and not user friendly.
• Training costs to increase agent knowledge did not justify the level of investment.
  

2001 - 2003

As our TAS affiliate grew, Call Response Software required economical and customized evolution in order to sustain domestic and international business growth. The bottom line was, current TAS systems were not able to meet our TAS owner’s specific requirements which were:

• Customization with increased quality and profitability
• User Friendly and aesthetically pleasing interface with accurate functionality.
• Software conformity to the TAS’s business methods and procedures, not the complete reversal.

The development of our Call Response Software is a direct response to the needs of both small and large TAS Call Centers.

Welcome to the future of CUSTOMIZED TAS Software